Privacy Policy

This Privacy Policy is designed to clearly explain how we collect, use, store, and protect user personal information when visitors browse and shop on our website. This policy applies to all users who access our website, view product content, register accounts, place orders, and use all platform-related services. By continuing to use our website and services, users fully acknowledge and agree to the information processing rules stated in this policy. We always take user personal information security as a core operational principle and strictly protect user privacy in all service links.
Information We Collect
We only collect necessary user information that is closely related to normal website operation, order transaction completion, and user service guarantee. We will never actively collect irrelevant sensitive personal information, nor will we obtain user private information through hidden means. The user information we collect mainly includes basic identification information and transaction information voluntarily submitted by users during the use of the platform.
When users register accounts, place purchase orders, or submit service consultations, we may collect basic personal information voluntarily provided by users, including user names, contact information, and delivery addresses required for product delivery. In order to complete fund settlement and order verification normally, we will also retain transaction-related information generated during user payment and order placement, including order records, purchase product information, and settlement records. All collected information is only used for internal service operation and will not be used for unauthorized expansion purposes.
Purpose of Information Usage
All user information we collect is only applied to standardized platform service scenarios, aiming to ensure the smooth progress of user shopping behavior and provide high-quality after-sales service support. Firstly, user basic information and delivery information will be used to complete order confirmation, product packaging, logistics delivery and accurate goods distribution, ensuring that users can successfully receive purchased products.
Secondly, order transaction information will be used for internal order sorting, transaction reconciliation, abnormal order verification and after-sales service processing. When users apply for return, refund and other after-sales services, the order information retained by us can effectively verify the user’s purchase qualification and ensure the smooth completion of after-sales procedures. In addition, we may use user feedback information and shopping preference data anonymously summarized by the platform to optimize product selection, adjust website display logic, and improve overall user shopping experience.
We promise that user personal information will only be used for the service purposes stated in this policy. We will not use user personal information for commercial promotion, illegal marketing or other irrelevant purposes without the explicit consent of users.
Information Storage and Protection
We adopt standardized information storage and security protection measures to protect user personal information from leakage, tampering, loss and unauthorized access. All user data collected by the platform will be stored in secure professional data servers, with complete data access control and security monitoring mechanisms. We set up strict internal data management permissions, and only designated professional operation and maintenance personnel can access user information, and all data access behaviors will be recorded and supervised in real time.
We will retain user information in accordance with standardized service cycles. After the completion of user order transactions and the expiration of the after-sales service guarantee cycle, we will regularly clean up invalid user information according to platform specifications to avoid long-term redundant storage of user private data. For the information that needs to be retained for platform operation and risk prevention, we will maintain long-term security protection and never disclose or transmit user private information at will.
Information Sharing and Disclosure
We strictly abide by the principle of user privacy protection and will not sell, rent, trade or publicly disclose user personal information to any third-party commercial institutions and individuals under normal circumstances. We will only share user necessary information with third-party service providers involved in the service process when it is necessary to ensure the normal operation of platform services.
The limited shared information only includes the delivery address and contact information required by logistics and distribution service providers to complete product delivery, and the transaction data required by payment service providers to complete fund settlement. All third-party service providers cooperating with us have strict privacy protection mechanisms and confidentiality agreements, and they can only use user information to complete designated service work and have no right to use or disclose user information for other purposes.
User Rights to Personal Information
All users have independent rights to their personal information stored on our platform. Users have the right to check their personal account information, order data and reserved personal information at any time, and can independently modify, update and correct incorrect or expired personal information on the account page.
If users need to apply for information deletion, information inquiry and other related demands, they can submit applications through the official Contact Us page. We will verify the user identity in a timely manner and complete the processing of user information demands within a reasonable time. Users can also withdraw their authorization for our collection and use of personal information at

 

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