These Terms of Purchase govern all product transactions, order placement behavior, purchase rights and obligations between our website and all individual customers who browse, select goods and complete purchases on the platform. The terms apply to all valid orders successfully submitted and paid on this website. By completing order payment and confirming purchase behavior, every customer fully confirms that they have read, understood and unconditionally agreed to abide by all clauses of these Terms of Purchase. All shopping behaviors and transaction activities on the website will be standardized and protected in accordance with the following unified rules.
Currency and Pricing Rules
All product prices displayed on our website and all order transaction settlements adopt unified standard currency unit. All prices are final display prices for platform sales, with no hidden fees, additional service charges or undisclosed surcharges. The unit price of each product is clearly displayed on the corresponding product detail page, and the total order amount is automatically calculated according to the customer’s selected product specifications and purchase quantity. All transaction settlement standards remain consistent for all users, ensuring transparent, fair and unified pricing for every purchase.
Order Confirmation and Shipment Rules
After the customer completes the payment operation and the system confirms that the transaction is successful, the order will automatically enter the official processing queue. We will complete internal order verification, product sorting, quality inspection and packaging work within a unified time standard, and arrange formal shipment within 1 to 3 working days after order confirmation. All orders are processed in the order of payment completion to ensure the fairness and standardization of order processing.
After the shipment is completed, the goods will be delivered through stable international logistics channels. The standard delivery cycle of all orders is 6 to 12 working days. The delivery cycle is the conventional arrival time under normal logistics and customs clearance conditions. We do not provide expedited delivery services, and all orders uniformly follow the standard delivery cycle arrangement.
Global Shipping Service Provisions
Our website provides global free shipping services for all products. All commodities sold on the platform enjoy free shipping benefits, and customers do not need to pay any shipping fees during the whole purchase and delivery process. We bear all logistics and transportation costs of the order, and the free shipping policy applies to all valid purchase orders without threshold restrictions.
Customs and Additional Cost Specifications
During the cross-border transportation and customs clearance of all orders, all tariffs, customs clearance handling fees and other additional expenses incurred in the transportation process shall be fully borne by our website. Customers are exempt from all extra costs other than the product purchase price. All order transactions maintain a one-price settlement standard, ensuring that customers’ purchase costs are completely transparent and controllable.
Return Eligibility and Rules
We provide a unified and standardized return protection mechanism for all purchased products. Customers enjoy a 60-day return window starting from the date of receiving the goods. Within the valid return period, customers can initiate a return application in accordance with platform rules if they are not satisfied with the product effect, encounter product quality problems, or receive goods that do not match the description.
All return applications must comply with unified platform specifications. The returned products need to keep intact packaging, unused status, complete accessories and resalable conditions. Our team will conduct standardized qualification review for each return application to ensure that the return behavior is compliant and reasonable.
Refund Processing Standards
After the returned goods are received, inspected and verified to meet the return standards, we will immediately initiate the official refund procedure. All eligible refund applications will be fully processed within 5 to 10 working days. The refund amount will be returned in accordance with the actual payment amount of the original order, with no arbitrary deduction or unreasonable withholding.
The arrival time of the final refund fund is slightly affected by the processing cycle of the customer’s original payment channel, but we will strictly abide by the internal refund time limit regulations to ensure that the refund is completed efficiently within the specified time.
Order Modification and Cancellation Rules
Customers can apply for order information modification or order cancellation through the official contact channel before the order is shipped. Once the order has been packaged and shipped successfully, any modification or cancellation application will not be accepted to ensure the stability of logistics operation. All modification and cancellation applications are subject to unified manual review by our team, and the final processing result shall prevail.
User Purchase Obligations
When placing orders on our website, customers shall ensure that all submitted personal information, delivery information and payment information are true, accurate and valid. Customers shall bear the corresponding responsibilities for order abnormalities and losses caused by false information, wrong address or invalid contact information. Customers shall use the platform shopping services in compliance with regulations, and shall not submit malicious orders, repeated abnormal returns or other behaviors that interfere with the normal operation of the platform.
Consultation and Problem Handling
For order inquiry, purchase rule consultation, abnormal order feedback and various purchase-related service demands, customers can submit feedback through the official Contact Us page of the website. We will uniformly receive and reply to user demands, and provide standardized problem-solving services to ensure that every purchase link can be effectively guaranteed.
Clause Update and Interpretation
We reserve the right to update and optimize these Terms of Purchase according to business development and service iteration. The updated terms will be displayed on the official website and take effect automatically. All purchases made after the update shall be implemented in accordance with the latest published terms. Continued use of the website and continued purchase behavior by customers shall be deemed as recognition and acceptance of the latest purchase terms.